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DC goes from “Dark Ages” to post-modern times with voice-picking system

Voice is so easy for pickers to learn that the company hires new workers on Tuesdays and expects them to be at full productivity by Friday.

(Boonton, NJ, July 15, 2013) — A case study in the July issue of Distribution Center Management newsletter shows how Fox Head Inc. moved from paper picking to a WMS with a voice-picking system. The result has been shorter training times, fewer errors, and higher productivity

To persuade Fox to invest in voice, Robby Dhesi, Fox’s global vice president of operations asked a vendor to come to Fox’s DC and train its lowest-performing picker on the system.

“I gave them my worst employee, who had Attention Defecit Disorder,” Dhesi says in the July issue of Distribution Center Management. “He picked it up very quickly and shocked all of us.”

After a short training period, the worker slashed his picking time for the same items to 21 minutes from 45 minutes. That convinced Dhesi’s bosses that voice picking would work.

Details on Fox Head’s experience upgrading to voice appear in the July issue of Distribution Center Management newsletter.

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