Guidelines for Managing the Warehouse or Distribution Center Dock
The dock is a crucial area of any warehouse or distribution center and its management cannot be left to chance. These 35 rules for success will keep your dock running smoothly.
(Boonton, NJ, April 15, 2010) Decisions made on the dock affect every aspect of your operation, from productivity to customer service to profitability. Given the importance of docking functions in the DC, the dock supervisor's role is crtical in day-to-day operations.
Because dock supervisors set the standard for employees, they must know what is expected of them by their managers and be trained to effectively execute the manager's plan.
Dock supervisors need to understand the power of performance management and use performance logs or a dock management system to monitor production, checking them every hour. Dock supervisors should establish safety rules and methods and ensure that these rules are understood and followed.
To aid in developing those rules, Brian Hudock, a partner at Tompkins Associates, provides readers of Distribution Center Management with 35 guidelines for managing the dock. These fall into three categories, loading and trailer preparation, dock management, and staff management.
Hudock's guidelines are available online at the Distribution Group website at: http://www.DistributionGroup.com/featured_articles.php
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For more than 40 years, Distribution Group publications have helped distribution center and warehouse managers increase productivity, cut costs, and meet increasing customer demands. Distribution Group publishes Distribution Center Management newsletter, books and reports, and a free e-newsletter.